Privacy Policy

1. Information we collect

When you use our booking form, we collect:

• Full name
• Phone number
• Email address
• Pick‑up and drop‑off locations
• Date and time of the service
• Number of passengers and luggage
• Preferred vehicle and service type
• Any message you choose to provide

2. How we use your information

We use this information to:

• Process and manage your booking
• Communicate with you about your reservation or enquiries
• Improve our services and customer experience
• Comply with legal obligations.

We do not sell your personal data to third parties.

3. Legal basis and retention

We process your data based on your request to receive our services and our legitimate interest in operating our business. We keep booking records only as long as necessary for providing the service, handling questions, accounting, and legal requirements.

4. Sharing your data

We may share data with:

• Our drivers and service partners, only when needed to fulfil your booking
• Service providers who help us operate this website or email services
• Public authorities if required by law.

All such parties are required to keep your data confidential and secure.

5. Cookies and website data

This website may use cookies or similar technologies to improve performance and analyse traffic. You can control cookies through your browser settings, but disabling them may affect some website features.

6. Data security

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

7. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain types of processing
• Withdraw consent, where processing is based on consent.

To exercise these rights, contact us using the details below.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.